So, you’ve joined Planet Fitness, lured by the promise of a “Judgment Free Zone,” affordable rates, and 24/7 access.
But life happens.
Maybe you’re moving to a new city, or perhaps you’ve found another gym that better suits your needs. Whatever the reason, you’re now faced with the task of canceling your Planet Fitness membership.
Sounds simple, right? Not so fast.
Canceling a gym membership can often be a more complicated process than signing up in the first place. This guide is your ultimate resource for navigating the maze of policies, forms, and fine print.
We’ll walk you through every step of the process, so you can say goodbye to Planet Fitness without any lingering headaches.
Table of Information About How to Cancel Planet Fitness Membership:
|Visit home club, fill out form
|Speak to front desk staff
|Send certified letter
|Include membership ID
|Use the app
Table of Contents
Why People Join Planet Fitness
The Allure of Low Costs
Planet Fitness has made a name for itself as the “budget gym.” With membership fees as low as $10 a month, it’s no wonder that people flock to join.
According to Statista, cost is a significant factor for 54% of Americans when choosing a gym. Planet Fitness hits the sweet spot by offering affordability without skimping on facilities.
The “Judgment-Free Zone”
Another major draw is the gym’s “Judgment-Free Zone” policy. This makes it an attractive option for gym newbies or those who may feel self-conscious about their fitness levels.
A survey by the Fitness Industry Association found that 20% of Americans avoid gyms due to fear of judgment. Planet Fitness aims to eliminate that barrier.
Convenience and Accessibility
With over 2,000 locations across the United States and several more worldwide, finding a Planet Fitness near you is rarely a problem. Add to that the 24/7 operating hours, and you’ve got a gym that fits into even the busiest of schedules.
Why People Leave Planet Fitness
While Planet Fitness is affordable, financial circumstances can change. Job loss, unexpected expenses, or even a change in priorities can make even a $10 monthly fee seem like too much.
Moving to a new place can also necessitate the cancellation of your gym membership, especially if there’s no Planet Fitness in your new locality. According to a survey by YouGov, 11% of Americans cite relocation as the primary reason for canceling a gym membership.
Change in Fitness Goals
What suited you a year ago may not meet your needs today. Maybe you’ve progressed beyond what Planet Fitness offers, or perhaps you’ve found a specialized gym that better aligns with your current fitness goals.
How to Cancel Planet Fitness Membership: The Basics
Canceling your Planet Fitness membership isn’t as straightforward as you might think. A simple phone call or email won’t cut it. You’ll need to follow specific procedures, which can vary depending on how long you’ve been a member and the terms of your contract. Let’s delve into the nitty-gritty.
The In-Person Method
The Cancellation Form
The most straightforward way to cancel your Planet Fitness membership is to do it in person. Head to the club where you initially signed up and ask for a cancellation form at the front desk. This form is crucial; it’s the official document that sets the cancellation process in motion.
The form will ask for basic information like your name, membership ID, and the reason for canceling. Fill it out carefully, double-checking all the details. Any errors could delay the cancellation process.
What to Say to the Front Desk
When you hand over the cancellation form, the front desk staff will likely ask you why you’re canceling. They’re trained to try and retain members, so be prepared for a bit of a sales pitch. They might offer you discounted rates or free months to stay.
If you’re firm about canceling, politely decline these offers. Make sure to ask for a copy of the completed cancellation form for your records.
The Postal Method
Crafting the Perfect Cancellation Letter
If you can’t make it to the gym in person, you have the option of sending a cancellation letter. This should be a formal letter that includes all the necessary details: your name, address, phone number, membership ID, and a clear statement that you wish to cancel your membership. Be as specific as possible to avoid any ambiguity.
Certified Mail: Why It’s Important
Sending your cancellation letter via certified mail is crucial. This provides you with a receipt and tracking information, proving that you’ve taken the necessary steps to cancel your membership. Keep these documents safe; you may need them later if there are any disputes about your cancellation.
The DoNotPay App: A Modern Solution
In an era where you can do almost anything online, it’s surprising that Planet Fitness doesn’t allow for online cancellations. However, the DoNotPay app offers a workaround. This app specializes in canceling various subscriptions and can guide you through the Planet Fitness cancellation process.
It’s a convenient option for those who can’t make it to the gym or prefer not to deal with the hassle of certified mail.
Pausing Your Membership Instead of Canceling
Life is unpredictable, and sometimes health issues can prevent you from hitting the gym. If you’re facing a temporary medical condition, you don’t necessarily have to cancel your membership. Planet Fitness allows you to pause it.
However, you’ll need to provide a doctor’s note as proof of your condition. Make sure the note clearly states the duration for which you’ll be unable to use the gym facilities.
It’s essential to note that the rules for pausing your membership can vary from one Planet Fitness location to another. Some clubs may allow a pause for up to three months, while others might have different time frames. Always check with your home club to understand their specific policies and procedures for pausing your membership.
Upgrading or Downgrading Your Membership
The Flexibility of Choice
If you’re not keen on canceling but would like some change, you have options. Planet Fitness offers different membership tiers, and you can easily upgrade or downgrade according to your needs. For instance, if you started with the basic $10/month plan but now want to take advantage of the Black Card benefits like guest privileges and access to any Planet Fitness location, you can upgrade.
Upgrading or downgrading your membership is usually a straightforward process. You can often do it online through your Planet Fitness account, saving you a trip to the gym. However, be aware that changing your membership type might affect your billing cycle and the amount you’re charged.
Membership During COVID-19
The Pandemic’s Impact
The COVID-19 pandemic has had a significant impact on gym memberships, including Planet Fitness. Many locations were forced to close temporarily, leaving members in a state of uncertainty.
If your local Planet Fitness is closed due to COVID-19 restrictions, your membership will automatically be frozen, and you won’t be charged during this period.
Reactivating Your Membership
Once your local Planet Fitness reopens, your membership will be reactivated, and the billing cycle will resume. If you wish to cancel your membership during this time, the standard cancellation procedures still apply. Make sure to check with your local club for any COVID-19 specific policies or procedures.
The Hidden Costs of Canceling
Ah, the dreaded cancellation fee. If you’re still within your one-year initial membership period, be prepared for this additional cost. The exact amount can vary depending on your contract and location, but it’s usually around $58. Make sure to read your membership agreement carefully to understand any fees that may apply.
No Refunds Policy
Once you’ve canceled your membership, don’t expect a refund for any previous months, even if you haven’t used the gym facilities. Planet Fitness has a strict no-refunds policy, which is clearly stated in the membership agreement.
It’s a good idea to use the gym facilities until your membership officially ends to get the most value for your money.
Conclusion: Making the Right Choice
The Importance of Being Informed
Canceling a gym membership is never a simple task, but being informed can make the process less daunting. Whether you choose to cancel in person, by mail, or use an app like DoNotPay, knowing your options is the first step in making the right choice.
Always read the fine print and understand the terms and conditions of your membership. This will save you from any unpleasant surprises down the line.
Before you go ahead and cancel your Planet Fitness membership, here’s a quick checklist to ensure you’ve covered all your bases:
- Read Your Contract: Know the terms and conditions, especially regarding cancellation fees and notice periods.
- Choose Your Method: Decide whether you’ll cancel in person, by mail, or through an app like DoNotPay.
- Fill Out the Necessary Forms: Whether it’s a cancellation form at the gym or a letter, make sure it’s filled out correctly.
- Get Confirmation: Always get a written confirmation of your cancellation. This could be a copy of the cancellation form, a receipt from certified mail, or a confirmation email from DoNotPay.
- Check Your Bank Statements: Make sure no additional fees are being charged after your membership is supposed to have ended.
By following these steps, you can ensure a smooth and hassle-free cancellation process.
Will I be charged if I cancel?
If you’re within your initial one-year membership, you’ll likely face a cancellation fee. The exact amount can vary, but it’s usually around $58.
Why can’t I cancel online?
Planet Fitness currently does not offer online cancellation options. You’ll need to either visit your home club in person or send a certified letter.
Can I suspend my membership?
Yes, especially for medical reasons, but you’ll need to check with your home club for specific rules and procedures.
Can I downgrade my membership?
Yes, you can downgrade from a Planet Fitness Black Card to a standard membership. This can often be done online through your Planet Fitness account.
What if I move to a different city?
If you’re relocating to a place without a nearby Planet Fitness, you’ll still need to cancel your membership following the standard procedures. Your home club is the location where you initially signed up, and all cancellation procedures must go through that specific club.